Computer-Based Testing
Some alternative testing arrangements (e.g., Braille tests) have specialized production requirements associated with them, and more time for production may be required. Although every effort is made to process all requests in a timely manner, the earlier you submit your request, the more time will be available for specialized production, if needed.
In some cases, the supporting documentation submitted with a request for alternative testing arrangements may not be sufficient to make a determination or may not support the requested alternative testing arrangement. In such cases, you will need to submit additional documentation. In some cases, Evaluation Systems may contact you directly to discuss suitable testing arrangements.
For questions regarding alternative testing arrangements, please call MTEL Customer Service at (866) 565-4894 or (413) 256-2892.
Online Proctoring
Some alternative testing arrangements may be accommodated at computer-based test center sites only. Alternative testing arrangements that require an alternate test format (e.g., a Braille test), or specialized equipment (e.g., CCTV, noise-cancelling headphones) are not available for online proctoring. In addition, extended time may only be applied to select tests. If you need an accommodation that requires an alternate test format, specialized equipment, or your testing time with an extension will exceed 4 hours and 30 minutes, please register for a computer-based test delivery at a test center so your request may be considered. In addition, please note that software you may typically use on a personal computer, including any assistive technology, will not be available for online proctored appointments.
In some cases, the supporting documentation submitted with a request for alternative testing arrangements may not be sufficient to make a determination or may not support the requested alternative testing arrangement. In such cases, you will need to submit additional documentation. In some cases, Evaluation Systems may contact you directly to discuss suitable testing arrangements.
For questions regarding alternative testing arrangements, please call MTEL Customer Service at (866) 565-4894 or (413) 256-2892.