If you register to take the same test on multiple test dates and pass the test on the first test date, you will not be issued a refund for your additional registrations on the basis of your passing performance.
If you are absent from the test, you will not receive a refund or credit of any kind. (See the absentee policy.)
If you are due a refund, it will be issued according to the process outlined below.
If after registering for a test you would like to withdraw the registration you may do so according to the following procedure:
- If you have not yet scheduled your test: Submit a withdrawal request through your account.
- If you have already scheduled your test:
- First, cancel your test appointment at least 24 hours before your scheduled testing time. To cancel your appointment,
log in to your account, click Reschedule, and follow the instructions provided.
- After canceling your test appointment, submit a withdrawal request through your account.
If your original registration was for both Communication and Literacy Skills, General Curriculum, or Vocational Technical Literacy Skills Test subtests, withdrawal of the registration will apply to both subtests. You may not withdraw from or receive a refund for only one subtest if your original registration was for both subtests.
If you withdraw your registration before you have scheduled your test appointment, or if you cancel your test appointment at least 24 hours before your scheduled testing time and then withdraw your registration, you will receive a full refund of your test fee.
In most cases, your refund will be issued by Evaluation Systems within one week of your request; however, some requests may take additional time to resolve.