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Test Cancellation Policy

In the event that it becomes necessary to close a test center due to severe weather conditions or a natural disaster (e.g., flood, fire), Pearson VUE will notify candidates by telephone and/or email and will contact you to reschedule your test appointment.

If you miss a test appointment that has not been officially canceled due to a test center closing, you will be considered absent and will not receive a refund or credit of any kind. Contact Pearson VUE at (800) 466-0450 if you have any concerns or questions on the day of the test.