How Do I Update My Account?

Password and Contact Information

You may log in to your account at any time to change your password or update your personal or contact information, including your email address, telephone number, or mailing address.

Name, Date of Birth, Social Security Number, and MEPID

To update your date of birth, name, social security number, or MEPID, you must submit a copy of the following supporting documentation to MTEL customer service:

Table outlining supporting documents needed to update your date of birth, name, or social security number
To update your:Submit a copy of the following documentation:
Date of Birth
  • one piece of current, government-issued identification printed in English, in your legal name, bearing your photograph and signature
First Name
  • one piece of current, government-issued identification printed in English, in your legal name, bearing your photograph and signature
  • and one of the following:
    • Nickname to Legal Name: your birth certificate
    • Old Legal Name to a New Legal Name: official verification of a change (e.g., court order)
Last Name
  • one piece of current, government-issued identification printed in English, in your legal name, bearing your photograph and signature
  • and official verification of the change (e.g., original marriage certificate, court order)
Social Security Number
  • one piece of current, government-issued identification printed in English, in your legal name, bearing your photograph and signature
  • and a copy of your Social Security card
MEPID
  • one piece of current, government-issued identification printed in English, in your legal name, bearing your photograph and signature
  • and a print-out of your ELAR profile clearly showing your MEPID.
Select "Other" in the Subject Line of the submission form.

For more information on how to access your ELAR profile and view your MEPID, go to the MEPID requirement page.

If You Are Updating Your Name

If you are updating your name (first name or last name) on this website, you must ensure that your name as recorded with the DESE Office of Educator Licensure matches exactly. To request an update to your name with the DESE, complete a Request for a Name Change Form PDF opens a new window. and submit it to the Office of Educator Licensure. Follow the instructions on the form to complete and submit your request.

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