CONTACT INFORMATION

TESTING
If you have questions about:
  • Test Registration
  • Changes to Test Site or Date
  • Test Administration Procedures
  • Test Site Admission Tickets
  • Score Reports
CONTACT: MASSACHUSETTS TESTS FOR EDUCATOR LICENSURE
EVALUATION SYSTEMS
PEARSON
P.O. BOX 660
AMHERST, MA 01004-9013
WEB SITE: www.mtel.nesinc.com
TELEPHONE: (413) 256-2892
(866) 565-4894 (toll free)
E-MAIL: To send an e-mail request to Evaluation Systems click here.
FAX: (413) 256-7077
(Registration forms may not be transmitted by fax.)
TTY: (413) 256-8032
Operators are available 9:00 a.m.–5:00 p.m. eastern time, Monday through Friday, excluding holidays. Automated Information System is available 24 hours daily.
If you have questions about:
  • Scheduling Computer-Based Test Appointments
CONTACT: PEARSON VUE
WEB SITE: www.pearsonvue.com/mtel/
TELEPHONE: (800) 989-8532 
Operators are available 8:00 a.m.–8:00 p.m. eastern time, Monday through Friday, excluding holidays.
LICENSURE
Educators enrolled in an Academic (PreK–12) Massachusetts college or university educator preparation program or educators seeking a Vocational Technical or Adult Basic Education license should refer to the relevant program section of the current registration bulletin for further information.

You may apply for an educator license at any time, before or after taking the MTEL. However, in order to receive an accurate determination of the license requirements you need to meet, including which tests to take, you must submit to the Massachusetts Department of Elementary and Secondary Education a complete license application, including official college or university transcript(s) and fees.
CONTACT: MASSACHUSETTS DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION
OFFICE OF EDUCATOR LICENSURE
75 PLEASANT STREET
MALDEN, MA 02148-4906
TELEPHONE: (781) 338-6600
TTY-NET RELAY: (800) 439-2370
CALL CENTER: Attendants are available 2:00 p.m.–5:00 p.m. eastern time, Monday through Friday, excluding holidays. Please check the web site (www.doe.mass.edu/licensure) for up-to-date information on hours of operation.
24-HOUR AUTOMATED LINE:
Call (781) 338-3000 and then press "2" to obtain the status of an existing license application.
WALK-IN SERVICE: 8:45 a.m.–4:45 p.m., Monday through Friday, excluding holidays
WEB SITE: LICENSING INFORMATION: www.doe.mass.edu/licensure and then select the appropriate license category. At this site you will find regulations, guidelines, and applications for Academic (PreK–12), Vocational Technical Education, and Adult Basic Education licenses. Access "Licensure Help" and apply for a license online through the ELAR system for Academic (PreK–12) and Vocational Technical Education licenses. First-time applicants must create an ELAR profile to apply online.
WEB SITE: MTEL PROGRAM INFORMATION: www.doe.mass.edu/mtel
At this site you will find MTEL notices, a list of test preparation resources available to the public, and frequently asked questions.

The Massachusetts Department of Elementary and Secondary Education, an affirmative action employer, is committed to ensuring that all of its programs and facilities are accessible to all members of the public. We do not discriminate on the basis of age, color, disability, national origin, race, religion, sex, or sexual orientation. For further information regarding this policy, please visit the Department's web site at www.doe.mass.edu/resources/policy.html.

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