MTEL Contact Information

CONTACT INFORMATION

TESTING

If you have questions about:

Test Registration
Changes to Test Site or Date
Test Administration Procedures
Test Site Admission Tickets
Score Reports

CONTACT:	MASSACHUSETTS TESTS FOR EDUCATOR LICENSURE EVALUATION SYSTEMS PEARSON P.O. BOX 660 AMHERST, MA 01004-9013
WEB SITE:	www.mtel.nesinc.com
TELEPHONE:	(413) 256-2892 (866) 565-4894 (toll free)
E-MAIL:	To send an e-mail request to Evaluation Systems click here.
FAX:	(413) 256-7077 (Registration forms may not be transmitted by fax.)
TTY:	(413) 256-8032 Operators are available 9:00 a.m.–5:00 p.m. eastern time, Monday through Friday, excluding holidays. Automated Information System is available 24 hours daily.

If you have questions about:

Scheduling Computer-Based Test Appointments

CONTACT:	PEARSON VUE
WEB SITE:	www.pearsonvue.com/mtel
TELEPHONE:	(800) 989-8532 Operators are available 8:00 a.m.–8:00 p.m. eastern time, Monday through Friday, excluding holidays.

LICENSURE

Educators enrolled in an Academic (PreK–12) Massachusetts college or university educator preparation program or educators seeking a Vocational Technical or Adult Basic Education license should refer to the relevant program section of the current registration bulletin for further information.

You may apply for an educator license at any time, before or after taking the MTEL. However, in order to receive an accurate determination of the license requirements you need to meet, including which tests to take, you must submit to the Massachusetts Department of Elementary and Secondary Education a complete license application, including official college or university transcript(s) and fees.

CONTACT:	MASSACHUSETTS DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION OFFICE OF EDUCATOR LICENSURE 75 PLEASANT STREET MALDEN, MA 02148-4906
TELEPHONE:	(781) 338-6600
TTY-NET RELAY:	(800) 439-2370 Call center attendants are available 9:00 a.m.–4:45 p.m. eastern time, Monday through Friday, excluding holidays. During especially busy periods, attendants may be available for extended hours. Please check the Automated Message System for up-to-date information on call center hours. This information is also provided on our web site.
WALK-IN SERVICE:	8:45 a.m.–4:45 p.m., Monday through Friday, excluding holidays

WEB SITE:

LICENSING INFORMATION: www.doe.mass.edu/educators; select "Licensure" and then select the appropriate license category. At this site you will find regulations, guidelines, and applications for Academic (PreK–12), Vocational Technical Education, and Adult Basic Education licenses. Access "Licensure Help" and "Apply Online" through the ELAR system for Academic (PreK–12) and Vocational Technical Education licenses. First-time applicants must create an ELAR profile to apply online.

WEB SITE:

MTEL PROGRAM INFORMATION: www.doe.mass.edu/mtel
At this site you will find MTEL notices, a list of test preparation resources available to the public, and frequently asked questions.

The Massachusetts Department of Elementary and Secondary Education, an affirmative action employer, is committed to ensuring that all of its programs and facilities are accessible to all members of the public. We do not discriminate on the basis of age, color, disability, national origin, race, religion, sex, or sexual orientation. For further information regarding this policy, please visit the Department's web site at www.doe.mass.edu/resources/policy.html.

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