REQUESTING A RESCORE
Answer documents for multiple-choice items are scored by computer using a process that is virtually error free. However, if you believe that an error has been made, you may request a rescoring of your multiple-choice answer document.
Please note that the rescoring service for multiple-choice items is not available for computer-based tests.
A request for rescoring must be made in writing and must include your name and the test date and indicate the test(s) for which you want your multiple-choice answer document(s) rescored. See "Test Fees and Payment Policies" for information about the rescoring fee. Payment for rescoring must be made by personal check, cashier's check, or money order. Your written request and the correct payment must be mailed to Evaluation Systems and postmarked within three months of the score report date.
In the event that the rescoring process results in a score alteration, you will be issued a corrected score report, the rescoring fee will be refunded, and your records will be updated. If the original score is confirmed, you will be sent a letter indicating that the score has been confirmed. In this case, your rescoring fee will not be refunded.
All written and spoken responses are scored according to standardized procedures. Scorers with relevant professional backgrounds are oriented to these procedures and are carefully monitored during scoring sessions. As part of the scoring process, written and spoken responses are scored by multiple scorers and therefore have essentially already been rescored. Consequently, there is no rescoring service for written and spoken responses.