FREQUENTLY ASKED QUESTIONS ABOUT PAPER-BASED TESTING
The Frequently Asked Questions below provide registration and testing information for MTEL paper-based testing. For information about computer-based testing, see "Computer-Based Testing."
Before Registering to Test
- Who is required to test?
- Which test(s) do I need to take?
- Where can I find materials that will help me prepare to test?
- When can I test?
- Where can I test?
- What are the test fees, and what methods of payment are acceptable?
- How do I register to test?
- What is My Account?
- At what times are tests administered, and how much time will I have to test?
- If I test on one date and do not receive my test results until after the regular registration deadline for the next test date, am I then required to pay the late or emergency registration fee if I register to take the test again on that next test date?
After Registering to Test
- What should I do if I forget my account username or password?
- How do I confirm my registration?
- How do I change my registration?
- I did not receive an admission ticket. What should I do?
- I lost my admission ticket. May I still be admitted to the test site without it?
- How do I update my personal or contact information?
- Will I be permitted to use a calculator on the test for which I have registered?
The Day of the Test
- I was absent from the test administration. Will I receive a refund?
- If, after testing, I would like to submit a comment about my testing experience, how should I do that?
Scores and Score Reporting
- When will my test results be available?
- How will I receive my test results? Can I access my test results online?
- How are tests scored, and how do I read my score report?
- May I request that my test be rescored?
- May I request additional copies of my scores?
Alternative Testing Arrangements
- How do I request alternative testing arrangements for a disability?
- May I submit my request for alternative testing arrangements on the Internet?
- May I still request alternative testing arrangements after the regular registration deadline?
- The last time that I tested, my request for alternative testing arrangements was granted. Do I need to submit the paperwork again each time I register?
- May I submit a request to test on an alternative test date for religious reasons?
BEFORE REGISTERING TO TEST
See "Academic (PreK–12) Education," "Vocational Technical Education," and "Adult Basic Education" for information about who is required to test.
See "Academic (PreK–12)
Education," "Vocational
Technical Education," or "Adult
Basic Education," as applicable, for information about which
test(s) you need to take or how to get help determining which
See "Preparing for the Tests" for information about where you can find test-preparation materials. For Vocational Technical Education, see also the "Test Preparation Assistance" section in "Vocational Technical Education."
See "Test Dates" for a list of available test dates and their corresponding registration deadlines. See "Test Selection" and "Test Sites" for details about test and test site availability on each test date. (A particular test or test site may not be available on a particular test date.)
See "Test Sites" for a list of test sites and for details about test and test date availability for each test site. (A particular test or test date may not be available for a particular test site.) See "Test Selection" for any additional information about test and test date availability for each test site.
See "Test Fees and Payment Policies" for a complete list of test fees and any related service fees and for information about acceptable methods of payment and the policies that apply to the processing of your payment.
See "Registration Options" for an overview of the various registration methods available to you and for information about when you may use each method to register.
My Account is a password-protected personal account system that provides access to online services for the MTEL program. For complete information about creating, using, and managing an account, see "About My Account."
See "Test Selection" for test session reporting and dismissal times and test session length and for details about test availability for each test session. (A particular test may not be available for a particular test session.)
See the "Testing on Consecutive Test Dates" section in "Test Fees and Payment Policies" for details about conditions under which you may not be required to pay the late or emergency registration fee when registering to test on consecutive test dates.
AFTER REGISTERING TO TEST
On the My Account log-in page, there is help available to candidates who have forgotten their username or password. Select the appropriate link and follow the instructions provided.
The way in which your registration is confirmed depends on the method that you used to register to test.
- If you registered on the Internet, you will receive your admission ticket by e-mail after your registration has been processed and you have been assigned to a specific test site.
- If you registered by U.S. mail or by telephone, you will receive your admission ticket by U.S. mail after your registration has been processed and you have been assigned to a specific test site.
- If you requested alternative testing arrangements, you will receive your admission ticket by U.S. mail, regardless of registration method.
To confirm your registration status, select "Confirm or Modify Registration" and follow the instructions provided.
See "Confirming Your Registration" for more information about how to confirm your registration status and what to do if you are unable to confirm your registration status.
See "Changing Your Registration" for details about how and when you may change your registration (e.g., your test date, your test site) or withdraw your registration and how to correct or update personal information that appears on your admission ticket (e.g., your mailing address).
Select "My Admission Ticket" to confirm your registration status and request another copy of your admission ticket. If you are unable to receive a copy of your admission ticket before your test date, you may use this service to print the admission information you need to bring to the test site to be admitted to the test administration.
Yes, you may still be admitted to the test site and permitted to test. However, you may first be required to complete additional paperwork, which could reduce your available testing time. See "What to Bring to the Test Site" for details about what you may be required to do or provide at the test site if you do not have your admission ticket.
You may request another copy of your admission ticket online by selecting "My Admission Ticket." If you are unable to receive a copy of your admission ticket before your test date, you may use this service to print the admission information you need to bring to the test site to be admitted to the test administration.
You may update your personal or contact information yourself by logging in to your account and following the instructions provided.
Depending on the test, you may or may not be permitted to use a calculator. See "Test Selection" for information about whether calculator use is permitted for the test for which you have registered.
"Test Selection" also contains information about the types or models of calculators approved for use on tests.
THE DAY OF THE TEST
If you are absent, you will not receive a refund or credit of any kind. You will need to register and pay again to test at a future administration.
See the absentee policy in "Reporting to the Test Site" for additional information about absence due to emergency circumstances.
If you have comments about the test site or the conditions under which you took a test, please submit your comments in a letter sent to Evaluation Systems at the address indicated in "Contact Information." Your letter should be received by Evaluation Systems no later than seven days after your test date.
SCORES AND SCORE REPORTING
See "Test Dates" for an overview of test dates and their corresponding score report dates. See "Release of Your Test Results" for details about different ways in which your test results are made available to you.
See "Release of Your Test Results" for details about different ways in which your test results are made available to you. For instance, if you register online you can sign up to receive your test results by e-mail.
You will receive with your score report an explanation of how to read and interpret your score report. Also, you may access details about how to read and interpret your score report by selecting "Score Reporting" at the top of this web page. In addition, see "MTEL Passing Requirements" for information about test design and how passing scores or standards for the test are established.
Yes. See "Requesting a Rescore" for complete information about available rescoring services.
Yes. See "Requesting Additional Copies of Your Test Results" for complete information about how to request additional copies of your test results.
ALTERNATIVE TESTING ARRANGEMENTS
See "Registering for Alternative Testing Arrangements" for complete information about how to submit a request for alternative testing arrangements for a disability.
No. If you register on the Internet or by telephone, you will need to submit by fax or U.S. mail, after completing your registration, your Alternative Testing Arrangements Request Form and any required documentation. If you register by U.S. mail, your Alternative Testing Arrangements Request Form and any required documentation should be submitted with your registration materials. See "Registering for Alternative Testing Arrangements" for additional important information about how to request alternative testing arrangements.
Yes. However, to ensure that there is adequate time to process your request, you are strongly encouraged to register and submit all required information as early as possible, preferably by the regular registration deadline.
You must complete and submit an Alternative Testing Arrangements Request Form each time that you register. However, if you submit all required documentation the first time that you request alternative testing arrangements, this documentation will be kept on file. So, if you register for subsequent test dates, you need only submit your registration, correct payment, and a completed Alternative Testing Arrangements Request Form as long as your disability and the recommended accommodations have not changed.
See the "How to Register for Paper-Based Testing" section in "Registering for Alternative Testing Arrangements" for complete information about how to register for an alternative test date for religious reasons.
