CHANGING YOUR REGISTRATION
If after registering you wish to modify your registration before the late registration
deadline, you may submit a request on the Internet or send
your request to Evaluation Systems by U.S. mail. (For information on making changes after the late registration deadline,
see "Making Changes During the Emergency Registration Period" below.)
See "Test
Fees and Payment Policies" for information
about the fees associated with registration modifications. If
you need to correct or update personal information (e.g., your mailing address), you may update your personal information
through your account; see "About My Account" for details. You may also complete a Registration
Information Correction Form at the test site on the day of the test administration.
The following table describes the types of registration changes available before
the late registration deadline, the forms to submit (either on
the Internet or by U.S. mail), and the associated deadlines. Follow the instructions below to submit a registration
modification request on the Internet or by U.S. mail.
| Type of Change |
Form to Submit |
Deadline |
| Changing your test date |
Change of Registration Request Form |
5:00 p.m. eastern time on the late registration deadline for either the test date you wish to change from or the test date you wish to change to, whichever is earlier |
| Changing your test area |
Change of Registration Request Form |
5:00 p.m. eastern time on the late registration deadline for the test date for which you are registered |
| Adding a test |
Test-Add Request Form |
| Changing your test selection |
Change of Registration Request Form |
| Withdrawing from one or more tests |
Withdrawal/Refund Request Form |
Changing your test date. If you request to change your test date, all tests will be changed from the original
test date to the new test date. If you wish to change the test date for some, but not all, of the tests for
which you are registered, first withdraw from the tests you wish to change, then submit a new registration
for those tests, selecting the test date of your choice.
Changing your test area. You may request to change the test area for which you are registered; however,
such requests are granted based upon available space. Requests to change from one testing facility
to another in the same test area cannot be honored.
Adding a test or changing your test selection. You may request to add tests or change the tests for
which you are registered. If your change in registration results in an overpayment, your refund will be
issued approximately five weeks after the test date.
Withdrawing from one or more tests. Refer to the withdrawal/refund
policy in
"Test
Fees and Payment Policies" for information about withdrawing from
one or more tests.
Requesting Registration Modifications on the Internet
To request registration modifications on the Internet, complete the following steps:
- Go to www.mtel.nesinc.com and select "Confirm or Modify Registration."
- Log in to your account and request registration changes by the appropriate deadline. Follow the instructions provided.
- If payment is required, enter your credit card information when prompted. See
"Test Fees and Payment
Policies" for more information.
- Within three business days, confirm that the change you have requested has been processed. See
"Confirming Your
Registration."
Requesting Registration Modifications by U.S. Mail
To request registration modifications by U.S. mail, complete the following steps:
- Obtain the appropriate form to complete. All forms can be found in the printed registration bulletin.
Forms are also available to download and print by selecting
"Print Bulletin and Forms
(PDF)" at www.mtel.nesinc.com.
- Complete the appropriate form and mail it along with your payment, if required, at the address
printed on the form.
- If a payment is required, submit it with your completed form. Payment must be made by personal
check, cashier’s check, or money order.
Making Changes During the Emergency
Registration Period
During the emergency registration period, you may add
a test or make changes to your registration only by calling
(413) 256-2892 or (866) 565-4894. You may add a test, change your test area, or change the test(s) for which you are registered, but
it is not possible to withdraw your registration or change
your test date during the emergency registration period.
If you add a test or make a change to your registration during the emergency registration period, you will
be charged the emergency registration fee in addition to any other applicable test fees. All fees must be
paid using a credit card (VISA or MasterCard
only) or a debit or check card that carries the VISA or MasterCard logo and that can be used without the entry of a personal identification number (PIN). Bank cards
without a VISA or MasterCard logo cannot be accepted.
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